Returns Info

FREE RETURNS
  • We will accept all authorized returns
  • All returns are accepted as long as the request is made to return the item within 30 days of receiving the merchandise.
  • Once approved we will generate the FREE UPS prepaid label, we will email you with the label attached.
  • Just print the label, attach it to any box/package and return the items.
  • You will have 30 days to send the item back for full refund once you receive the free return label.
  • Once we receive the items back we will process the return and refund the balance back to your account.
  • Please note free return labels are available for items being shipped within 48 continental states only.
  • Please contact us here info@alexanderd to receive an RMA# for your return.
  • Please include your Order#, items returning, and the reason for the return.